FAQ

The Garland Source Quality

 

Q: Why are your garlands priced higher than those I see at big-box stores?

A: We focus exclusively on investment-grade quality. Our price reflects the use of superior materials like Real-Touch or PE (Polyethylene) needles, which are molded from actual fresh foliage for a lifelike, three-dimensional texture. Cheaper garlands use flat, stiff PVC that looks fake and fades quickly. Our pieces are designed for perennial display, saving you money and hassle over many seasons.

Q: What is the "Real-Touch" difference?

A: Real-Touch is our commitment to the highest level of realism. These products use materials that not only look authentic but also feel natural to the touch. This guarantees your display will look sophisticated and high-end, year after year.

Q: Are your garlands designed for outdoor use?

A: Our garlands are designed primarily for indoor use (mantels, staircases, doorways). They are highly durable but are not rated for prolonged, direct exposure to harsh weather or UV light. They are perfectly suited for covered porches or entryways.


 

Sizing & Styling

 

QQ: What is the most common size for a mantel?

A: The most popular size is our 6-foot (180 cm) garland for standard-sized mantels. However, for a dramatic, layered, or full look that drapes nicely, we recommend our 9-foot (270 cm) length. Our 5.7-foot Seasonal Garlands (Maple Leaf) are perfect for tabletops or accenting mirrors.

Q: How do I calculate how much garland I need for my staircase banister?

A: To achieve a perfect, gentle drape on a standard staircase, measure the total linear length of the banister, then multiply that number by 1.5. This ensures you have enough length for a beautiful swag effect.

Q: How do I connect multiple garlands to create a longer strand?

A: Every garland is built with a flexible wire core. Simply use wire cutters to trim any excess material, then twist the main core wires of the two garlands together tightly. We recommend wrapping the joint with a small piece of matching floral tape for a seamless blend.


 

Ordering & Shipping

 

Q: How do I qualify for Free Shipping?

A: We are pleased to offer FREE SHIPPING on all orders over $100. Our Essentials Collection is designed with low-cost accessories (picks, ribbon trim) that are perfect for pushing your cart over the threshold!

Q: What is your return or exchange policy?

A: We stand by our Unmatched Quality. We offer a 30-Day Happiness Guarantee on all products. If you are not completely satisfied, you may return the item for a full refund or exchange within 30 days of delivery. Please review our full Refund Policy linked in the footer for details.